FULL PRICE READY TO WEAR ITEMS
Full price ready to wear items are eligible for a refund, exchange or store credit within 14 days of delivery.

TEMPORARY PROMOTIONS
Items purchased during a temporary promotion or with a discount code are eligible for exchange or store credit only within 14 days of delivery.
Refunds are not available.

SALE ITEMS
Sale items are not eligible for refunds.
Returns on sale items are eligible for store credit only, issued as a digital gift card valid for three years.

FINAL SALE ITEMS
Items marked FINAL SALE are not eligible for return, exchange or refund unless deemed faulty under Australian Consumer Law.

FAULTY ITEMS
If you believe your item is faulty, please email hello@makuthelabel.com with your order number, images and a brief description.
If deemed faulty, we will arrange a replacement, refund or store credit in line with Australian Consumer Law.

RETURN EXCEPTIONS
Caps cannot be returned due to health and hygiene reasons.

CONDITIONS OF RETURN
Items must
Be returned within 14 days of delivery
Be unworn, unused and unwashed
Have original tags attached
Be in original packaging
Be free from makeup, marks, odours and damage

Returns that do not meet these conditions may be refused.
This policy does not limit your rights under Australian Consumer Law.

AFTERPAY AND PAYMENT METHODS
Returns are assessed based on the item type and sale status, not the payment method used.
Afterpay purchases follow the same returns policy.